Refund Policy
1. Eligibility
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Returns are accepted within 30 days of delivery.
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Items must be unused, in original packaging, and in resellable condition.
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Proof of purchase (order number or receipt) is required.
2. Non-Returnable Items
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Gift cards and downloadable products.
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Items labeled as “Final Sale.”
3. Refunds
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Once the return is received and inspected, you will be notified by email.
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Approved refunds are issued to the original payment method within 5–10 business days.
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Shipping charges are non-refundable.
4. Exchanges
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Exchanges are only available for defective, damaged, or incorrectly shipped items.
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Contact contact@ezposture.store within 7 days of delivery to arrange an exchange.
5. Return Shipping
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Customers are responsible for return shipping costs unless the item was defective or incorrect.
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We recommend using a trackable shipping method.